The book documents the state-of-the-art in Services Science. It combines contributions in Service Engineering, Service Management ...
اقرأ المزيدJanine Frauendorf analyzes how customer processes can be used to optimize the overall service process. In this context, the ...
اقرأ المزيدInteroperability: the ability of a system or a product to work with other systems or products without special effort from ...
اقرأ المزيدThis book is composed of six parts, each focusing on a specific theme: Human Resource Planning; Human Aspects in the Digital ...
اقرأ المزيدThis book introduces advanced concepts in service provisioning and service engineering, including semantic concepts, dynamic ...
اقرأ المزيدIncreasingly, academic and industrial leaders are recognizing that college graduates need new skills to address business ...
اقرأ المزيدThis volume includes adaption/monitoring, model driven architecture, network services, service oriented architecture, business ...
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